JSM Chat for MS Teams Beta
JSM Chat for MS Teams is now open for Beta!

To join the beta, please fill out the Request Beta Access for MS Teams form.

If you have a feature request or need to report a bug, please first visit this page to see if one has already been created.

  1. JSM Chat for MS Teams Beta
  2. JSM Chat for MS Teams Beta

JSM Chat for MS Teams Beta

  • form 1

  • Request Beta Access for MS Teams

    JSM Chat for MS Teams is now in Beta!

  • Create a Support Ticket

    Create a support ticket for JSM Chat for MS Teams Beta

  • Feature Request

    Request a feature in JSM Chat

  • Report a Bug

    Report a bug relating to JSM Chat

Powered by Jira Service Management
{"xsrfToken":"6f75d0bec613f941a1118fd945ace2600f743477_lout","branding":{"id":"1","key":"jcb","name":"JSM Chat for MS Teams Beta","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#2174de","headerLinkHoverBGColor":"#2174de","headerBadgeColor":"#2174de"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the JSM Chat Beta Project","sharedPortalName":"JSM Chat for MS Teams Beta","userInitialAnnouncementHeader":"JSM Chat for MS Teams is now open for Beta! ","userInitialAnnouncementMessageWiki":"<p>To join the beta, please fill out the Request Beta Access for MS Teams form.</p>\n<p>If you have a feature request or need to report a bug, please first visit <a href=\"https://jira.atlassian.com/browse/JSDCLOUD-11740?jql=project%20%3D%20JSDCLOUD%20AND%20component%20%3D%20%22JSM%20Chat%22\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">this page</a> to see if one has already been created.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the JSM Chat Beta Project","sharedPortalName":"JSM Chat for MS Teams Beta","announcementHeader":"JSM Chat for MS Teams is now open for Beta! ","announcementMessage":"To join the beta, please fill out the Request Beta Access for MS Teams form. \n\nIf you have a feature request or need to report a bug, please first visit [this page|https://jira.atlassian.com/browse/JSDCLOUD-11740?jql=project%20%3D%20JSDCLOUD%20AND%20component%20%3D%20%22JSM%20Chat%22] to see if one has already been created. ","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"jcb","projectId":10000,"serviceDeskId":1,"name":"JSM Chat for MS Teams Beta","description":"","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"14","name":"Create a Support Ticket","descriptionHtml":"","callToAction":"Create a Support Ticket","introHtml":"<p>Create a support ticket for JSM Chat for MS Teams Beta</p>","icon":10466,"iconUrl":"https://jsmchat.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[6],"key":""},{"id":"16","name":"Feature Request","descriptionHtml":"<p>Prior to submitting a request, please view our open feature requests <a href=\"https://jira.atlassian.com/browse/JSDCLOUD-11740?jql=project%20%3D%20JSDCLOUD%20AND%20component%20%3D%20%22JSM%20Chat%22\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">here</a>:</p>","callToAction":"Feature Request","introHtml":"<p>Request a feature in JSM Chat</p>","icon":10550,"iconUrl":"https://jsmchat.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[6],"key":""},{"id":"18","name":"form 1","descriptionHtml":"","callToAction":"form 1","introHtml":"","icon":10550,"iconUrl":"https://jsmchat.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[6],"key":""},{"id":"13","name":"Report a Bug","descriptionHtml":"<p>Prior to submitting a request, please view our open feature requests <a href=\"https://jira.atlassian.com/browse/JSDCLOUD-11740?jql=project%20%3D%20JSDCLOUD%20AND%20component%20%3D%20%22JSM%20Chat%22\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">here</a>:</p>","callToAction":"Report a Bug","introHtml":"<p>Report a bug relating to JSM Chat</p>","icon":10476,"iconUrl":"https://jsmchat.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[6],"key":""},{"id":"17","name":"Request Beta Access for MS Teams","descriptionHtml":"","callToAction":"Request Beta Access for MS Teams","introHtml":"<p>JSM Chat for MS Teams is now in Beta!</p>","icon":10469,"iconUrl":"https://jsmchat.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10469","groups":[6],"key":""},{"id":"15","name":"Chat is now available for all paid cloud sites!","descriptionHtml":"<p><a href=\"https://community.atlassian.com/t5/Jira-Service-Management-articles/NOW-AVAILABLE-Conversational-ticketing-in-Jira-Service/ba-p/1979576\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Learn more about Chat</a></p>","callToAction":"Chat is now available for all paid cloud sites!","introHtml":"<p>Navigate to Project Settings -&gt; Channels -&gt; Chat</p>","icon":10506,"iconUrl":"https://jsmchat.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10506","groups":[],"key":""}],"reqGroups":[{"id":6,"name":"JSM Chat for MS Teams Beta"}],"orderMapping":{"5":[15],"4":[16,14,13],"6":[18,17,14,16,13]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"8d757613-8034-3fb3-ba67-f91991303dd1","appLinkName":"System Confluence","appLinkUrl":"https://jsmchat.atlassian.net/wiki","spaceKey":"JCFMTB","spaceName":"JSM Chat for MS Teams Beta","spaceUrl":"https://jsmchat.atlassian.net/wiki/spaces/JCFMTB","isServer":false},"labels":[],"projectKey":"CHAT","serviceDeskId":1,"kbLinkDomainURLs":["https://jsmchat.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CHAT","userLanguageHeader":"JSM Chat for MS Teams is now open for Beta!","userLanguageMessageWiki":"<p>To join the beta, please fill out the Request Beta Access for MS Teams form.</p>\n<p>If you have a feature request or need to report a bug, please first visit <a href=\"https://jira.atlassian.com/browse/JSDCLOUD-11740?jql=project%20%3D%20JSDCLOUD%20AND%20component%20%3D%20%22JSM%20Chat%22\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">this page</a> to see if one has already been created.</p>","defaultLanguageHeader":"JSM Chat for MS Teams is now open for Beta!","defaultLanguageMessage":"To join the beta, please fill out the Request Beta Access for MS Teams form. \n\nIf you have a feature request or need to report a bug, please first visit [this page|https://jira.atlassian.com/browse/JSDCLOUD-11740?jql=project%20%3D%20JSDCLOUD%20AND%20component%20%3D%20%22JSM%20Chat%22] to see if one has already been created.","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0ODNhYjEyMy0wMTRjLTRhNWYtYWY2OS1jYzU2NGYzZjY5YWYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDkzMDc4MTIsIm5iZiI6MTc0OTMwNjYxMn0.hgPraUyAauUQP3Mq0Qk2dFFZE8LIrloE0Ey4KKkOzF0","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"483ab123-014c-4a5f-af69-cc564f3f69af","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"JSM Chat for MS Teams Beta","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://jsmchat.atlassian.net/wiki","kbLinkDomainURLs":["https://jsmchat.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=jsmchat","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"6f75d0bec613f941a1118fd945ace2600f743477_lout","baseUrl":"https://jsmchat.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://jsmchat.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"483ab123-014c-4a5f-af69-cc564f3f69af","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"7f9903812a2c4d2f91168da6d34068a6","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}